Privacy

Who is responsible

pineforge, LLC, a Delaware limited liability company, is the controller of the personal data this site collects. Contact: [email protected].

What checkout collects

To issue a license: the licensee's legal name and country, the amounts stated for the plan (own trading capital, others' capital, assets under management, monthly active end users or group revenue), how they were measured and as of which date, the buyer's name and email, an optional purchase order or reference, the version of the Commercial License Agreement accepted and the time of acceptance, and the order's status.

Stripe, through Sold through Link, LLC (Link), is the merchant of record: Link sells you the license on Stripe's payment page, where you enter the payment details, the billing address and, if you give one, a tax id. Stripe processes them and the order details under Link's terms and Stripe's privacy policy, for its own obligations (the payment, tax, fraud prevention, receipts and invoices, refunds and support), and shares the order details (name, email, billing address, tax id and what was ordered) with pineforge, LLC. This site sends Stripe the buyer's email and what was ordered, and receives the payment status and Stripe's ids for the payment, the customer and, where there is one, the invoice; never card numbers.

What the quote form collects

Your name, email and company, the use case, the estimates you give (own trading capital, assets under management, deployment) and your message. The request is stored, emailed to [email protected] and kept in our customer records at HubSpot.

Technical data

Your IP address, used only for rate limiting of checkout and quote requests. The site stores a counter per address (an IPv4 address in full, an IPv6 address shortened to its /64 network) with the start of the current window (10 minutes for checkout, 15 for quotes) and the number of requests in it. Counters more than 24 hours old are deleted at the next clean-up, which runs on about one checkout or quote request in fifty.

An email log: for each email the site sends, the recipient, the subject and the result.

What is public

The license file, the certificate and the verify page show the licensee's name and country, the plan, the scope and the term to anyone who has the license id; never the buyer's name or email, except that a Solo licensee is the buyer, so its name is the buyer's own.

Service providers

Resend (email delivery), HubSpot (customer records: the buyer's or requester's name, email and company, what was ordered or asked, and the amounts stated for a plan, how they were measured and as of which date) and Cloudflare (hosting, database, network) process this data for pineforge, LLC. Stripe, through Sold through Link, LLC, is the merchant of record of a purchase: it processes the checkout data for its own obligations, under Link's terms and Stripe's privacy policy, as described above. They may process data outside your country.

How long it is kept

Orders, licenses and invoices, and the customer records of buyers: 7 years after the license term ends (tax and accounting records).

Quote requests, the customer records of requesters and the email log: 2 years after the last contact.

Rate-limit counters: about 24 hours.

The software

PineForge Codegen sends no data to pineforge, LLC: no telemetry, no license check.

Cookies and analytics

This site sets no cookies and has no analytics or advertising. It keeps one thing in your browser's storage, and only if you choose the Light or Dark theme: that choice, on your device; it is never sent to us, and choosing System removes it. Stripe's payment page, where Link sells you the license, is Stripe's own site, under Link's terms and Stripe's privacy policy.

Your rights

Write to [email protected] to see, correct or delete your data. Records the law requires are kept for the periods above.